Velieve Eligibility Criteria

Is Velieve for me?

Velieve is intended for generally healthy, non pregnant females aged 18-64.

The service is meant to treat simple UTI and therefore, Velieve is NOT suitable for you if any of the below statements apply to you:

  • Have diabetes

  • Have kidney issues 

  • Have had urinary surgery or use a urinary catheter

  • Have a weakened immune system due to illness or medication

  • Experiencing unusual or increased vaginal discharge or any rash/itching in this area

  • Have suffered from two or more urine infections in the past twelve months (excluding this suspected infection)

  • Have taken antibiotics in the past 4 weeks

  • Experiencing UTI symptoms for more than 7 days

UTI symptoms

UTI symptoms may include passing urine more often than usual, burning pain when passing urine, feeling the need to pass urine immediately, needing to pass urine at night, pain in your lower tummy or blood in your urine*. 

*Please note if you can see blood in your urine but don’t have any other symptoms of a UTI this test kit and service is not suitable for you and you should see your doctor 

Velieve is NOT suitable for women who are experiencing the following symptoms:

  • Have felt feverish, had a temperature above 38C or experienced chills

  • Felt generally unwell or experienced muscle aches and pains

  • Have vomited or felt nauseous recently

  • Had pain under your lower ribs at the sides, back or front of your abdomen

Important note: See your doctor straight away if you have flu-like symptoms or are vomiting, have a raised temperature, are confused or very drowsy, have kidney pain in your back just under the ribs or have any other unusual symptoms as these could be signs of a more serious infection.

In case you have UTI, Velieve will instruct you to go to the pharmacy to get diagnosed and most likely you’ll receive common antibiotics. Therefore, Velieve is also not suitable for women allergic to both Nitrofurantoin and Trimethoprim. 

Smartphone enabled

Conducting the Velieve test requires the use of a smartphone. Therefore, Velieve is supported on any Android or iOS smartphone device running one of the last three operating system versions. Check if your smartphone is compatible here.

To learn more about the service visit home page.